Qualities of a good leader
Motivation and empathy are the two qualities that set apart a leader from the rest. A good leader has a deep understanding of how to motivate his or her team and how to empathize with them.
Motivating a team is about setting the
right expectations for everyone, and making sure they have someone to work with who understands what they need. It's not just about paying lip service to the idea of "empathy," it's about actually demonstrating it in your actions and in your words.
Empathy is one of those things that can be hard to define, but it really boils down to being able to put yourself in another person's shoes and understand what they're going through. If you have this skill, then it will show through in all parts of your leadership: from how you interact with others, to how you communicate with them, even down to how you lead.